voco The Franklin New York by IHG | Hotel in New York

| 9.2 (902 Reviews) |  1 Bathroom
Upper East Side Hotel | voco The Franklin New York by IHG

Hotel in Upper East Side, New York

A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels
  • Private bathroom
  • Soap
  • Toilet paper
Bedroom
  • Heating (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Free local calls
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
  • Individually decorated
  • Free long-distance calls
Breakfast
  • Coffee/tea in common area(s)
  • 1 coffee shop/cafe
  • Free bottled water
Parking
  • Secured self parking on site (USD 60 per day)
  • 24-hour offsite parking within 10 ft (USD 60 per day)
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Cable channels
  • Premium channels
  • 49-inch TV
General
  • Elevator
  • Front-desk safe
  • Chinese (Mandarin)
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Secured self parking fee: usd 60 per day nearby parking fee: usd 60 per day(10 ft away; open 24 hours) pet fee: usd 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 75.00 per accommodation, per stay service animals are welcome, and are exempt from fees up to 67 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Edward
Mar 28, 2026 10:33:29 PM
Review Score:   10
Summary: Staff was amazing! Everyone was friendly and exceptionally helpful. The best cup of coffee I've had in NYC. The room was great and the bed very comfortable. Thank you for a great stay.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)
Room Size: 130 square feet m2
1 Double Bed
Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

General

Ping - 4, Number of bedrooms - 1, Pets not allowed, Square feet - 130, Wheelchair accessible, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Room, 1 Queen Bed, Accessible (Communications)
Room Size: 130 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Accessible (Communications)

General

Ping - 4, Number of bedrooms - 1, Pets not allowed, Square feet - 130, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 1 King Bed, Accessible (Communications)
Room Size: 220 square feet m2
1 King Bed
Premium Room, 1 King Bed, Accessible (Communications)

General

Square meters - 20, Ping - 6, Number of bedrooms - 1, Square feet - 220, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room
Room Size: 130 square feet m2
1 Double Bed
Standard Room

General

Ping - 4, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 130, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds
Room Size: 220 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Square meters - 20, Ping - 6, Number of bedrooms - 1, Square feet - 220, Pets not allowed, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Queen Bed (Cosy)
Room Size: 130 square feet m2
1 Queen Bed
Room, 1 Queen Bed (Cosy)

General

Outdoor spaces not available, Ping - 4, Number of bedrooms - 1, Pets not allowed, Square feet - 130, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 1 Queen Bed
Room Size: 150 square feet m2
1 Queen Bed
Premium Room, 1 Queen Bed

General

Ping - 4, Square feet - 150, Number of bedrooms - 1, Pets not allowed, Square meters - 14, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 1 King Bed
Room Size: 220 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Square meters - 20, Ping - 6, Number of bedrooms - 1, Square feet - 220, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Double Bed (Cosy)
Room Size: 130 square feet m2
1 Double Bed
Room, 1 Double Bed (Cosy)

General

Ping - 4, Number of bedrooms - 1, Pets not allowed, Square feet - 130, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)
Room Size: 150 square feet m2
1 Double Bed
Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

General

Ping - 4, Square feet - 150, Number of bedrooms - 1, Pets not allowed, Square meters - 14, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Upper East Side hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upper East Side hotel?

Check-in time for Upper East Side hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upper East Side hotel have a swimming pool?

No, this Upper East Side hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upper East Side hotel?

Best-rates for the Upper East Side hotel starts from $312 per night with includes Accessibility, Child Friendly, Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Internet, Laundry, Parking, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Upper East Side hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upper East Side hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upper East Side hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upper East Side hotel?

Based on the information reported by the owner or manager, the Upper East Side hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upper East Side hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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