Is this citizenM Boston North Station pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Boston North Station have a swimming pool?

No, this citizenM Boston North Station does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Boston North Station?

Best-rates for the citizenM Boston North Station starts from $135 per night with includes Breakfast, Internet, Kitchen, Accessibility, Restaurant, Guest Services, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Laundry, TV, Wheelchair Accessible, Child Friendly, Air Conditioner, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is citizenM Boston North Station a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Boston North Station wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Boston North Station is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Boston North Station?

Based on the information reported by the owner or manager, the citizenM Boston North Station indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Boston North Station?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

citizenM Boston North Station | Hotel in Boston

| 9.4 (4274 Reviews) | 1 Bathroom

West End Hotel | citizenM Boston North Station

Hotel in West End, Boston

Central hotel with a restaurant connected to a shopping center in Boston
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Hydromassage showerhead

Hair dryer

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Shower

Soap

Bedroom

Pillow-top mattress

Heating (climate-controlled)

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

LED light bulbs

Bulk dispenser for toiletries

Energy-saving switches

Mobile key entry

Laptop-friendly workspace

Desk

Water-efficient toilets only

Iron/ironing board

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person

1 bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Refrigerator

Parking

No onsite parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 42

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Low-height view port in door

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk height (inches): 32

Low-height electrical outlets in bathroom

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Stair-free path to entrance

Low-height door lock

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Outlet shopping

24-hour fitness center

Entertainment

43-inch LED TV

Cable channels

Premium channels

iPad

General

Meeting rooms - 6

24-hour business center

Coworking space

Elevator

Water dispenser

Front-desk safe

Banquet hall

English

No plastic soda bottles

Local artist showcase

TV in lobby

No plastic water bottles

Locally-owned & organized tours & activities

Local culture & ecosystem education

At least 80% lighting from LEDs

Water dispenser

Communal living room

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

Double-glazed windows

Comprehensive food waste policy

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive recycling policy

Smoke-free property

Guest Services

Refrigerator

Housekeeping (on request)

Multilingual staff

24-hour front desk

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 20.00 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - 18991267008 this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Susan

Jan 2, 2026 01:27:42 AM

Review Score: 6

Summary: No customer communication. We were not familiar with local activity and no one seemed to know. Rooms very small no air. For the price they should have offered water or cups for drinks coffee pod. It was not my place to stay again

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed (High Floor) Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed (View) Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view