Is this Providencia hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Providencia hotel have a swimming pool?

No, this Providencia hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Providencia hotel?

Best-rates for the Providencia hotel starts from $150 per night with includes Bar, Laundry, Business Services, Wellness Facilities, Accessibility, Security/Safety, Bedding/Linens, Child Friendly, Parking, Balcony/Terrace, Internet, Kitchen, Wheelchair Accessible, Entertainment, Restaurant, Guest Services, Breakfast, Air Conditioner, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Providencia hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Providencia hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Providencia hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Providencia hotel?

Based on the information reported by the owner or manager, the Providencia hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Providencia hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

voco Guadalajara Neruda by IHG | Hotel in Guadalajara

| 9.6 (475 Reviews) | 1 Bathroom

Providencia Hotel | voco Guadalajara Neruda by IHG

Hotel in Providencia, Guadalajara

Hotel with a restaurant, near Punto Sao Paulo Shopping Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. A shopping center shuttle is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shower

Toilet paper

Hair dryer

Private bathroom

Towels

Toothbrush and toothpaste (on request)

Soap

Shampoo

Hydromassage showerhead

Bedroom

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning

Bed sheets

Safe

Desk

Desk chair

Free local calls

Eco-friendly cleaning products provided

Iron/ironing board

LED light bulbs

Mobile key entry

Laptop-friendly workspace

Energy-saving switches

Phone

Soundproofing

Breakfast

Room service available

Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: MXN 200-345 for adults and MXN 110-113 for children

Coffee/tea in common area(s)

1 bar

1 restaurant and 1 coffee shop/cafe

Free bottled water

Espresso maker

Free minibar

Parking

Secured covered self parking on site (MXN 80 per day)

Electric car charging station on site

Wheelchair-accessible parking available

Area shuttle (surcharge) up to 300 meters

Free shopping center shuttle

Accessibility

Smooth flooring in public areas

Wheelchair-accessible lounge

Visual alarms in hallways

Elevator door width (inches): 33

Well-lit path to entrance

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Magnifying mirror

Wheelchair-width doorways

Wheelchair-accessible doorway width (inches): 28

Lever door handles

Low-height door lock

In-room accessibility

Wheelchair-accessible registration desk height (inches): 28

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hardwood flooring in room

Wheelchair-accessible parking

Front entrance ramp

Braille signage

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Low-height view port in door

1 on-site accessible parking spaces

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Casino

Theme parks

Health/beauty spa

Outlet shopping

Fitness center (discounted access)

Bike parking

Fitness center

Bike storage

Entertainment

50-inch LED TV

Cable channels

General

Coworking space

Conference center (980 square feet of space)

Meeting rooms - 5

Water dispenser

Elevator

Banquet hall

Spanish

English

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Romance packages available

Reusable tableware only

Smoke-free property

Couples dining

Guest Services

Free cribs/infant beds

Changing table

Soundproofed rooms

Daily housekeeping

24-hour front desk

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 200 to 345 for adults, and mxn 110 to 113 for children covered self parking fee: mxn 80 per day (in/out privileges) pet fee: mxn 600 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 600 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150 please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Sarah

Dec 29, 2025 04:44:10 AM

Review Score: 10

Summary: Room and facility were clean and staff was hospitable! The restaurant is a little overpriced, but delicious.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 1 King Bed (Mid Floor) Room Size: 409 square feet m² 1 King Bed	General Ping - 11, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed (High Floor) Room Size: 409 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed (High Floor) Room Size: 248 square feet m² 1 King Bed	General Square feet - 248, Number of bedrooms - 1, Ping - 7, Pets not allowed, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view
Standard Room, 1 King Bed (Mid Floor) Room Size: 248 square feet m² 1 King Bed	General Square feet - 248, Ping - 7, Pets not allowed, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view
Standard Room, 2 Queen Beds (Mid Floor) Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Number of bedrooms - 1, Pets not allowed, Square meters - 26, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 2 Queen Beds (High Floor) Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Number of bedrooms - 1, Pets not allowed, Square meters - 26, Bed count minimum 2, City view, Bed count maximum 2
Standard Room Room Size: 248 square feet m² 1 Twin Bed	General Square feet - 248, Doorbell/telephone notification, Ping - 7, Pets not allowed, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view
Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Square feet - 280, Pets not allowed, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view