Is this Ballantyne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ballantyne hotel have a swimming pool?

Yes, this Ballantyne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ballantyne hotel?

Best-rates for the Ballantyne hotel starts from $330 per night with includes Bedding/Linens, Wellness Facilities, Fireplace/Heating, Restaurant, Entertainment, TV, Accessibility, Security/Safety, Child Friendly, Sports/Activities, Guest Services, Laundry, Parking, Wheelchair Accessible, Balcony/Terrace, Breakfast, Business Services, Spa, Bar, Toiletries, Hot Tub, Air Conditioner, Pool, Transportation/Shuttle, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ballantyne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ballantyne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ballantyne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ballantyne hotel?

Based on the information reported by the owner or manager, the Ballantyne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ballantyne hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ballantyne, A Luxury Collection Hotel, Charlotte | Hotel in Charlotte

| 9.2 (1002 Reviews) | 1 Bathroom

Ballantyne Hotel | The Ballantyne, A Luxury Collection Hotel, Charlotte

Hotel in Ballantyne, Charlotte

Luxury hotel with 2 restaurants, 8-minute walk to The Amp Ballantyne
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Toilet paper

Separate bathtub and shower

Bathrobes

Hair dryer

Towels

Soap

Deep soaking bathtub

Shampoo

Designer toiletries

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Air conditioning (climate-controlled)

Pillow-top mattress

Free cribs/infant beds

Frette Italian sheets

Rollaway/extra beds (surcharge)

Premium bedding

Bed sheets

Laptop-compatible safe

Office

Mobile key entry

Phone

Recycling

Laptop-friendly workspace

Desk

Free newspapers

Desk chair

Iron/ironing board

Water-efficient showers only

Slippers

Turndown service

Energy-saving switches

Connecting rooms available

LED light bulbs

Free local calls

Breakfast

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

3 bars/lounges and 1 poolside bar

Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children

24-hour room service

Free bottled water

Minibar

Parking

Wheelchair-accessible parking and van parking available

Uncovered self parking on site (USD 20 per night; includes in/out privileges)

Uncovered valet parking on site (USD 30 per night; includes in/out privileges)

Free area shuttle up to 1 miles

Free RV/bus/truck parking on site

Accessibility

Low-height electrical outlets in bathroom

Elevator door width (inches): 41

Handrails in stairways

Valet for wheelchair-equipped vehicle

14 on-site accessible parking spaces

Elevator

Wheelchair-width doorways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Thin carpet in public areas

Low-height door lock

Magnifying mirror

Hardwood flooring in public areas

Wheelchair-accessible doorway width (inches): 34

Braille signage

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible spa

Wheelchair-accessible public washroom

Assistive listening devices available

Area rugs in public areas

Wheelchair-accessible concierge desk

Smooth flooring in public areas

Wheelchair-accessible parking

Wheelchair-accessible registration desk height (inches): 42

Assistive listening devices in meeting rooms

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Low-height view port in door

Wheelchair-accessible path of travel

Pool hoist on site

Stair-free path to entrance

Tile flooring in public areas

Visual fire alarm

Wheelchair-accessible path to elevator

In-room accessibility

Stairway handrail height (inches): 36

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Activities

Rafting

Boat tours

Horse riding

Outlet shopping

Theme parks

Fitness center access

Mountain biking

Rock climbing

Water skiing

Winery tours

Fishing

Ziplining

Motor boating

Kayaking

Health/beauty spa

Hiking/biking trails

Sauna

Full-service spa

Hot tub

Playground

Shopping

Bike parking

Indoor pool

Seasonal outdoor pool

Bicycling

Steam room

24-hour fitness center

Entertainment

Cable channels

Netflix

Premium channels

Streaming services

First-run movies

Pay movies

55-inch LED TV

General

Coworking space

Computer station

Meeting rooms - 29

Conference center (6230 square feet of space)

Ballroom

Front-desk safe

ATM/banking services

Reception hall

Vending machine

Elevator

Free newspapers in lobby

Banquet hall

English

Spanish

No plastic coffee stirrers

TV in lobby

Double-glazed windows

Vegan dining options

Games

Smoke-free property

Fireplace in lobby

At least 80% lighting from LEDs

Comprehensive recycling policy

Vegetarian dining options

Biodegradable coffee stirrers

Guest Services

Playground

Children's games

Pool gate

Free cribs/infant beds

Indoor pool

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Free area shuttle

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Hair salon

Turndown service

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Pool cabanas (surcharge)

Pool sun loungers

Outdoor furniture

Picnic area

Terrace

Pool umbrellas

Spa

Body scrubs

Body treatments

Massage - prenatal

Massage - Swedish

Massage/treatment rooms

Sauna

Massage - deep-tissue

Spa open daily

Body wraps

Reflexology

Massage - sports

Detox wraps

Steam room

18 treatment rooms

Hot tub

Manicures and pedicures

Couples treatment room(s)

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50.0 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately usd 14 to 40 for adults, and usd 6 to 15 for children uncovered self parking fee: usd 20 per night (in/out privileges) uncovered valet parking fee: usd 30 per night (in/out privileges) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Angela

Jan 6, 2026 11:07:50 PM

Review Score: 8

Summary: Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Balcony Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Number of living rooms 0, Square meters - 33.1, Number of bedrooms - 0, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Balcony, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Grand Room, 2 Queen Beds, Park View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Bathroom grab bars, Park view, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Park View Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Thin carpet in room, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 1, Number of living rooms 1, Square feet - 398, Number of bathrooms - 1, Private bathroom, Tile flooring in room, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Balcony Room Size: 355.8 square feet m² 2 Queen Beds	General Square feet - 355.8, Number of living rooms 0, Square meters - 33.1, Number of bedrooms - 0, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Balcony, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Balcony, Park View Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Number of living rooms 0, Square meters - 33.1, Number of bedrooms - 0, Thin carpet in room, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed, Balcony, Park View Room Size: 1195 square feet m² 1 King Bed	General Dining table, Thin carpet in room, Fireplace, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Ping - 34, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square feet - 1195, Separate dining area, Private bathroom, Kitchen, Tile flooring in room, Separate sitting area, Park view, Freezer, Balcony, Bed count minimum 1, Square meters - 111, Bed count maximum 1
Executive Suite, 1 King Bed, Balcony, Park View Room Size: 796.5 square feet m² 1 King Bed	General Thin carpet in room, Square feet - 796.5, Number of bedrooms - 1, Ping - 22.4, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Square meters - 74, Private bathroom, Tile flooring in room, Separate sitting area, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Grand Room, 2 Queen Beds, Balcony, Park View Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 2, Bed count maximum 2
Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr) Room Size: 355.2 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Square feet - 355.2, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 2
Cottage, 4 Bedrooms, Balcony Room Size: 3671 square feet m² 4 Double Beds	General Hardwood flooring in room, Ping - 103, Thin carpet in room, Fireplace, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Extra bed count 1, Separate dining area, Balcony or patio, Kitchen, Tile flooring in room, Number of bedrooms - 4, Balcony, Bed count minimum 4, Dining table, Number of bathrooms - 5, Area rug/s in room, Microwave, Number of living rooms 1, Square feet - 3671, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Access via exterior corridors, Bed count maximum 4, Square meters - 341
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 2
Deluxe Room, 2 Queen Beds (Hearing Accessible) Room Size: 355 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Square feet - 354, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 1
Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub) Room Size: 797 square feet m² 1 King Bed	General Number of bedrooms - 0, Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Ping - 22, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Square meters - 74, Tile flooring in room, Wheelchair-accessible bathroom vanity, Balcony, Height-adjusted amenities, Bed count minimum 1, Number of living rooms 0, Square feet - 797, Toilet grab bar height (centimeters) - 107, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Number of bathrooms - 1, Accessible bathtub, Private bathroom, Raised toilet seat height (centimeters) - 38, Toilet grab bar height (inches) - 42, Separate sitting area, Park view, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Hearing Accessible) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Extra bed count 1, Square meters - 33, Square feet - 354, Number of bathrooms - 1, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Bed count minimum 1, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 1 King Bed	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 1
Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 2